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Terms and Conditions

Effective Date: April 14, 2026

These Terms and Conditions (“Terms”) govern your access to and use of mybitsnet.com, the BITS Customer Portal, and related services provided by BITSNET SOLUTIONS, LLC (“BITSNET,” “we,” “our,” or “us”).

By creating an account, accessing the portal, or using any part of the service, you agree to be bound by these Terms.

1. Eligibility and Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining current contact information, including a valid email address and, where required, a valid mobile phone number.

You are responsible for all activity that occurs under your account.

2. Account Security

You must keep your login credentials confidential. We may require email verification, SMS verification, trusted device verification, or additional authentication steps to protect your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

3. Acceptable Use

You agree not to:

  • use the portal for unlawful, fraudulent, or abusive purposes
  • attempt to gain unauthorized access to other accounts, systems, or data
  • interfere with the availability, integrity, or security of the service
  • upload, transmit, or store malicious code or harmful content
  • use automated tools to abuse signup, verification, login, billing, messaging, or support functions
  • misuse SMS, email, or verification features

We may suspend or terminate access for violations of these Terms or for conduct that creates operational, legal, or security risk.

4. Phone Verification and Messaging

Certain features may require a verified phone number. By providing your number and requesting verification, you consent to receive transactional SMS messages related to account registration, login verification, security, or service operation.

You understand that message and data rates may apply depending on your carrier and service plan.

5. Subscriptions, Billing, and Payments

Certain services may require a paid subscription. Pricing, billing intervals, plan features, and renewal terms will be presented at the time of purchase or plan selection.

If you purchase a subscription:

  • you authorize us and our payment processor to charge the applicable fees
  • you agree to provide accurate billing information
  • you understand that access to some features may depend on account status and payment status

We may suspend, limit, or terminate paid services for failed payments, chargebacks, abuse, or violations of these Terms.

6. Third-Party Services

The portal may rely on third-party services, including payment processors, messaging providers, email services, or infrastructure vendors. We are not responsible for outages, delays, or failures caused by third-party systems beyond our reasonable control.

7. Intellectual Property

The portal, including its software, design, branding, text, graphics, workflows, and related materials, is owned by or licensed to BITSNET SOLUTIONS, LLC and protected by applicable intellectual property laws.

Except as expressly permitted by us, you may not copy, modify, distribute, reverse engineer, or create derivative works from the service.

8. Service Availability

We may modify, suspend, or discontinue all or part of the portal at any time, with or without notice. We do not guarantee uninterrupted or error-free service availability.

9. Disclaimer of Warranties

The portal and related services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, except to the extent such disclaimers are not permitted by law.

10. Limitation of Liability

To the maximum extent permitted by law, BITSNET SOLUTIONS, LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunity arising out of or related to your use of the portal.

Our total liability for any claim arising out of or relating to the service shall not exceed the amount you paid us, if any, during the twelve months preceding the event giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless BITSNET SOLUTIONS, LLC and its officers, members, employees, contractors, and agents from claims, liabilities, damages, losses, and expenses arising from your use of the service, your violation of these Terms, or your violation of any law or third-party rights.

12. Termination

We may suspend or terminate your access at any time if we reasonably believe:

  • you violated these Terms
  • your account poses a security risk
  • payment obligations are not met
  • continued service creates legal or operational risk

Termination does not eliminate obligations that by nature should survive termination, including payment obligations, limitations of liability, indemnification, and record retention.

13. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, unless another governing law is required by applicable law.

14. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of the service after the effective date of updated Terms constitutes acceptance of the revised Terms.

15. Contact

BITSNET SOLUTIONS, LLC
Email: support@mybitsnet.com
Website: https://mybitsnet.com

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